This Privacy Policy explains what information the FBM Messenger Chrome Extension collects, how it is used, and how it is protected. By installing and using the extension, you agree to the practices described in this policy. If you do not agree, please uninstall the extension and discontinue use of the service.

๐Ÿข 1. Who We Are

FBM Messenger is a productivity tool that helps Facebook Marketplace sellers manage their conversations through a centralised dashboard. The extension is operated by FBM Messenger (fbmmessenger.com). For any privacy-related questions, contact us at the address listed at the bottom of this page.

๐Ÿ“ฆ 2. What Data We Collect

The extension collects only the data necessary to provide its core functionality:

Data Purpose Stored
FBM Messenger account credentials (email, password) Authenticate the user with the FBM Messenger API Local only
Auth token & account ID Maintain logged-in session between browser restarts Local only
Facebook user ID Link your FB account to your FBM Messenger dashboard account Server
Marketplace messages (text, images, video, audio) Sync conversations to your FBM Messenger dashboard Server
Listing title & images Associate messages with the correct Marketplace listing Server
Participant names & profile pictures Display conversation context in the dashboard Server

We do not collect browsing history, data from non-Facebook pages, passwords, payment information, or any data unrelated to Facebook Marketplace.

โš™๏ธ 3. How We Use Your Data

Data collected by the extension is used exclusively for the following purposes:

We do not use your data for advertising, profiling, credit assessment, or any purpose beyond providing the FBM Messenger service to you.

๐Ÿ”’ 4. Data Sharing & Third Parties

We do not sell, rent, or share your personal data with any third parties for commercial purposes.

Your data is transmitted only between your browser and the FBM Messenger API server (api.fbmmessenger.com) over an encrypted HTTPS/WSS connection. No third-party analytics, advertising SDKs, or tracking services are included in the extension.

๐Ÿ—„๏ธ 5. Data Retention

Message data synced to our servers is retained for as long as your FBM Messenger account is active. You may request deletion of your data at any time by contacting us or deleting your account from the dashboard. Upon account deletion, all associated message data is permanently removed within 30 days.

Locally stored data (auth token, account ID) is cleared immediately when you click Logout in the extension popup or uninstall the extension.

โœ… 6. User Consent

The extension only activates after the user explicitly installs it from the Chrome Web Store and logs in using their FBM Messenger credentials. No data is collected passively or without the user's knowledge. The user can disconnect at any time by clicking Logout in the popup or by uninstalling the extension.

๐Ÿ›ก๏ธ 7. Security

All data transmitted between the extension and our API is encrypted using TLS (HTTPS/WSS). Authentication tokens are stored locally using the Chrome extension storage API and are never exposed to web pages. We follow industry-standard security practices to protect your data against unauthorised access.

โš–๏ธ 8. Your Rights

Depending on your location, you may have the following rights regarding your data:

To exercise any of these rights, contact us using the details below.

๐Ÿ“‹ 9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will be revised. Continued use of the extension after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.

โœ‰๏ธ 10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email address
privacy@fbmmessenger.com
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